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Privacy Policy

Last Updated April 01, 2025

Privacy Policy

Last Updated April 01, 2025

Introduction

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller, and by law, we are required to provide you with information about us, why, and how we use your data and the rights you have over your data.

Who are we?

We are Suplias Technologies Ltd (RC. Number 1567615). Our address is 29 Irewole St, Opebi 101233, Ikeja. You can contact us by post at the above address, or by email at privacy[@]suplias[.]com. The contact details of our Data Protection Officer are:
Name: Ayomide Ojo
Email address: privacy[@]suplias[.]com
Postal address: 29 Irewole St, Opebi 101233, Ikeja
Phone number: +234 916 148 0044

How we use your information

What happens when you submit an enquiry via our website?

When you submit an enquiry via our website, we ask you for your full name, company name, work email, work phone, and message/ inquiry. Afterwards, we use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your questions to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale. Your enquiry is stored and processed but no automated decision-making or profiling is done, i.e., we do not use the information you provide to make any automated decisions that might affect you. We keep enquiry emails for two years, after which they are securely archived and kept for seven years before we delete them.

What happens when you submit an enquiry via our website?

When you create an account with us online, we ask you for your email, phone number, business name, first name of staff, last name of staff, CAC number, RC number, bank account number, and business address. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet. These details are passed on to a third-party payment processor which is based in Nigeria and with whom we have a contractual agreement to generate a virtual account for you.
We require this information in order to process your payments and orders as well as fulfil our contract with you. We will also send you a receipt via email and we may use your telephone number to contact you regarding your purchase.
Your information is stored on our website and on our cloud server.
We do not use the information you provide to make any automated decisions that might affect you.

Your rights as a data subject

Rights to access & Right to rectification

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

Right to be informed

You have the right to be informed about how your personal data is collected, used, and shared in a clear and transparent manner.

Right to Object

You have the right to object to the processing of your personal data.

Right to withdraw consent

If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

Right to data portability

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

Right to be forgotten

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

Right to restrict processing

You may ask us to stop using your information for a period if you believe we are not doing so lawfully.

Rights in relation to automated decision-making and profiling

Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the “Who Are We” section of this policy or fill out this Data Subject Request Form.

Security of Personal Data

Suplias implements and maintains appropriate safeguards to protect personal data, taking into account in particular the risks to you, presented by unauthorised or unlawful processing or accidental loss, destruction of, or damage to their personal data. Safeguarding will include the use of encryption where appropriate. It also includes protecting confidentiality (i.e., that only those who need to know and are authorised to use personal data have access to it), integrity, and availability of the personal data. We regularly evaluate and test the effectiveness of those safeguards to ensure the security of our processing of personal data.

1. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect the security of your information and constantly review and enhance our information security measures, we cannot guarantee absolute security. Suplias, therefore, accepts no liability for any damage or loss, however caused, in connection with transmission over the internet or electronic storage.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly so that we can address your complaint. However, you can also contact the Nigeria Data Protection Commission via their website at
https://ndpc.gov.ng or write to them at:
Nigeria Data Protection Commission
No. 12 Dr. Clement Isong Street, Asokoro, Abuja, Nigeria

Third party access

Suplias will only share personal information with other companies, entities, or individuals in the following limited circumstances:
a) We have your consent.
b) We provide such information to other professional advisers or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
c) We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
(i) satisfy any applicable law, regulation, legal process or enforceable governmental request,
(ii) enforce applicable terms of service, including investigation of potential violations thereof,
(iii) detect, prevent, or otherwise address fraud, security or technical issues, or
(iv) protect against imminent harm to the rights, property or safety of Suplias, its users or the public as required or permitted by law.
Suplias is, at all times, responsible for the security and appropriate use of that data
as long as it remains with Suplias.

International data transfers

Your personal data may be transferred to and processed in countries outside Nigeria where our service providers or affiliated companies operate. We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as standard contractual clauses or other approved mechanisms, to protect your information. If you require further details on these safeguards, please contact us at privacy[@]suplias[.]com

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolve. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, where necessary, to ask for your consent.

Table of Contents

1.

Introduction

2.

Who are we?

3.

How we use your information

4.

Your rights as a data subject

5.

Security of Personal Data

6.

Your right to complain

7.

Legal basis for processing personal data

8.

Links to third party sites

9.

Third party access

10.

International data transfers

11.

Updates to this privacy policy